Privacy Policy

How we collect, use, and protect your information

Privacy Policy

Moli Windows and Doors

Last Updated: March 1, 2026

This Privacy Policy describes how Moli Windows and Doors ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, request a quote, contact us, or interact with our online advertisements. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

Information You Provide Directly:

  • Your name, email address, phone number, and home or project address when you submit a quote request, contact form, or callback request.
  • Details about your window or door project, including measurements, product preferences, and installation needs.
  • Any other information you voluntarily provide when communicating with us.

Information Collected Automatically:

  • IP address, browser type, device type, and operating system.
  • Pages visited, time spent on our site, and referring URLs.
  • Cookies, pixels, and similar tracking technologies placed by us and our advertising partners (see Section 5 for details).

2. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests, contact form submissions, and callback inquiries.
  • Connect you with authorized dealers, installers, or contractors who may fulfill your project (see Section 4).
  • Send you updates about your inquiry, project status, or relevant promotions.
  • Improve our website, services, and customer experience.
  • Deliver and measure the effectiveness of our online advertising campaigns.
  • Retarget you with relevant ads on platforms such as Google and Meta (Facebook/Instagram) based on your website activity.
  • Detect and prevent fraud or misuse of our services.
  • Comply with applicable legal obligations.

3. Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Authorized Dealers, Installers, and Contractors:

When you request a quote or consultation, we may share your contact information and project details with our network of authorized installation partners in your area. These partners are bound by confidentiality agreements and may only use your information to fulfill your project inquiry.

Advertising Partners:

We share data with Google and Meta (Facebook/Instagram) to deliver targeted and retargeted advertisements. These platforms may use cookies, pixels, and identifiers to show you our ads across their networks. Please refer to Google's Privacy Policy and Meta's Privacy Policy for details on how they handle this data.

Service Providers:

We use trusted third-party providers for website hosting, analytics, CRM, and marketing services. These providers access your data only as necessary to perform services on our behalf and are contractually required to protect it.

Legal Requirements:

We may disclose your information if required by law, court order, or to protect the rights and safety of Moli Windows and Doors or others.

4. Online Advertising and Tracking Technologies

We use cookies, pixels, and similar technologies to power our advertising. Specifically:

Google Ads:

We use Google Ads conversion tracking and remarketing features. Google may place cookies on your device to help us measure ad performance and show you our ads on Google Search, YouTube, and the Google Display Network.

Meta Pixel (Facebook/Instagram):

We use the Meta Pixel to track website activity and run retargeting campaigns on Facebook and Instagram. This means if you visit our site, you may see Moli Windows and Doors ads when you later use these platforms.

Retargeting:

We may show ads to people who have previously visited our website. This is done through cookies and advertising platform tools. You can opt out of retargeting by adjusting your ad preferences through Google Ad Settings (adssettings.google.com) or Meta Ad Preferences (facebook.com/ads/preferences).

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, respond to your inquiries, maintain our business records, and comply with legal obligations. When your information is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain legal limitations.
  • Opt-Out of Marketing: You may unsubscribe from our marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
  • Ad Opt-Out: You may opt out of interest-based advertising through Google Ad Settings or Meta Ad Preferences, or by visiting the Digital Advertising Alliance opt-out page at optout.aboutads.info.

To exercise any of these rights, please contact us at info@moliwindows.com.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at info@moliwindows.com and we will promptly delete it.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take precautions when sharing personal information online.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Moli Windows and Doors

Email: info@moliwindows.com